The fallout of COVID-19 created many interruptions and disruptions to traditional office practice. Flexible work arrangements, including fewer face-to-face interactions and less in-person support, means that it can be easy for some of the usual checks-and-balances to slip a bit.

Now that restrictions have eased and business has returned to a new “normal”, it is prudent to do a review of active files to ensure that any statutory or procedural deadlines have been properly diarized and will be brought forward on time. In the event you discover that a deadline has slipped by unnoticed, the matter should be reported to LIANS as soon as possible so that any available remedial steps can be undertaken in a timely manner or we can otherwise assist you in dealing with the issue.

Click here to visit LIANS’ Claim Reporting page.